Last updated: March 1, 2026

Privacy Policy

What data we collect

We collect: name, email, phone number, IP address, ticket submissions, and room/event data when you use VennUQ to request or manage AV support.

How we use it

We use this data to provide AV support ticketing, send notifications (email and SMS), and improve the service.

Third party services

We use Supabase (database), Twilio (SMS), Resend (email), and Vercel (hosting). These providers process data on our behalf under their respective privacy terms.

Data retention

Ticket data is kept for 2 years. Account data is retained until you request deletion.

Your rights

You may request deletion of your data by emailing hello@vennuq.com.

No data sold

We do not sell your data to third parties.

Cookies

We use minimal cookies, only for authentication session management.

Contact

Questions about this policy: hello@vennuq.com